Gala has been a recognisable name in British gambling for many years, thanks in no small part to its chain of Gala Bingo clubs. These days it is equally active, if not more so, in the online space, with a sleek online casino, mobile casino, poker rooms and live games.
Having been recently re-launched, the Gala Casino website is easy to navigate and has clearly been designed with the user experience in mind. Within the Live Casino section, this clarity continues – directly beneath the list of available rooms you can find tips and strategies that allow even gambling rookies to stand a good chance of managing a win.
In the case of Blackjack, for instance, the rules are summarised incredibly simply: “The dealer stands on 17 and blackjack beats all hands totalling 21.” Not exactly rocket science but there is further information available on the page.
Even if the on-page guidance is not detailed enough, Gala Casino offer a good standard of customer service, with helpful telephone assistance if you prefer to have a conversation with a real person, rather than sifting through an online support database.
During our numerous visits to the Gala Live Dealer Casino there were always at least ten live blackjack tables on the go – pretty impressive we’re sure you’ll agree. Information about the dealer at each table is also provided in the form of a picture so if you don’t like the view you can choose another table to play at.
Gala Casino has clearly adopted an all-inclusive approach as their blackjack betting limits vary from as little as £0.50 up to £500 per hand. So, whether you’re a whale, minnow or whatever else casino players get called these days, you’ll be taken care of at the Gala blackjack tables.
Gala’s live casino games fall into four broad categories – blackjack, roulette, baccarat and Texas hold’em. Within each category, however, there are generally several rooms to choose from, with a particularly good selection of roulette rooms and, as you’ve just read, blackjack rooms.
Each room has its own live host, meaning you’re free not only to choose the game you want to play, but also who you would like to be dealing or spinning. In this respect Gala has the edge over some other online casinos which dedicate only one room to each game.
This is a popular and fast-moving site, so be quick to claim your seat when you see a game you’d like to join. You typically have up to a minute to place a bet before forfeiting your seat, and an on-screen warning will tell you if time is running out, in addition to the usual bet timer shown on the screen that applies to all players.
You may find that a table with only one or two available seats has filled up by the time you click ‘play’; if this is the case, an on-screen message will let you know the table is full, and you should be automatically returned either to the Live Casino page of the Playtech software, or to the main Gala Casino website. From here, it’s a short hop back to the live casino games via the menu system, to find a table that’s less busy.
Gala Casino’s promotions typically don’t separate out bonuses that apply solely to its live casino games, but there are plenty of site-wide promotions that can help you make the most of its live and virtual games alike.
First deposits receive a credit match of 100%, up to £400, effectively halving the price of your first bets at Gala Casino. Add the support team to your spam filter’s ‘safe senders’ list, too, and you may receive further no-deposit-needed bonuses directly to your email inbox.
High-rollers can also benefit from VIP status, allowing you to further enhance your live interaction with Gala Casino’s representatives. Meet a certain wagering threshold each month, and you can unlock benefits like access to a support team dedicated to VIPs, and even your own personal VIP account manager.
Gala Casino’s live dealers are provided by Playtech, so you can feel confident of their level of professionalism and familiarity with the rules of the game.
You can also communicate directly with them through the online chat window, which is normally displayed alongside the video screen. If you see the live dealer reaching out of view for something, it is likely that they’re typing a reply to a player, so look for their comments appearing in the chat box.
With plenty of tables – and dealers – to choose from, it’s likely that you will soon have your favourites and there’s no reason why you shouldn’t return to their room time and time again if you play for an extended period of time.
Use the dropdown list below your chosen table to view the available betting limits. Some tables offer you a choice of betting ranges, while others have set limits.
Once in a game, look to the side of the screen for the current betting limits, which should be clearly visible at all times. Typical betting ranges available on Gala Live Casino games include: